---
title: "Conditions / Cancellation"
description: ""
url: "https://www.florianihof-trinkl.at/en/service/conditions"
date: "2026-10-14T18:19:44+00:00"
language: "en-GB"
---

#  Conditions / Cancellation

# Book & Reserve

**Room reservation:** You are welcome to reserve the room by phone, fax or e-mail. Binding commitments about certain room numbers or floors can only be made subject to availability.

**Booking:** A fixed booking is only possible with the determination of a mutually binding arrival and departure day. Arrival and departure on Fridays, Saturdays and Sundays if possible - on other days subject to availability.

**Check-in:** The rooms are available from 13:00 on the day of arrival.

**Deposit:** Reservations are only binding upon payment of a deposit of € 80.00 per person and € 200 per apartment to our bank account. You will receive the bank details with the reservation confirmation by e-mail.

**Paying the hotel bill:** You can pay the balance in cash on site. Credit and debit cards cannot be accepted. ATMs are available in the village.

For bookings of less than five nights, a **surcharge of EUR 7 per person** per night will be charged!

## Cancellation / Withdrawal

The **General Terms and Conditions for the Hotel Industry (AGBH)** apply. In case of late arrival or early departure, the following cancellation fees apply. Details can be found here. [» hier...](https://www.florianihof-trinkl.at/images/florianihof/downloads/AGBH_2006.pdf "AGBH - pdf")

| **Cancellation** |
|---|
| up to 3 months | up to 1 month | up to 1 week | last week |
| free | 40% | 70% | 90% |

**Hotel Florianihof - Trinkl GmbH**
Karin Maria Trinkl
Seenweg 17, 9122 St. Kanzian am Klopeiner See
**Tel.:** +43 (0) 4239 / 2274
**Mail:** [](mailto:office@florianihof-trinkl.at)<office@florianihof-trinkl.at>